10 — Services
Maintenance agreements for plant documentation
Documentation does not age in one big step but in many small ones. A terminal added, a drive replaced, an address changed. Each change on its own is too small to commission and that is exactly why it is left, until the state can no longer be rescued.
Why FISEKON
We take on the electrical design there is no time for in house.
- 28
- Years of electrical design
- 14
- People
- 3
- CAE systems in house
- 2
- Locations in Westphalia
One contact, not a distribution list
Whoever takes your project also works on it.
Your CAE system, not ours
EPLAN, WSCAD, ELCAD — with your part master.
Existing plants are our everyday work
Plant runs, documents do not match. That is where we start.
Capacity without a permanent post
Design capacity when you need it.
When this service is needed
- Changes arise continuously but each one is too small to commission.
- Documentation has been reworked once and should stay current.
- Article data and macro libraries need permanent upkeep.
- Nobody feels reliably responsible for it.
Result
- Permanently current plant documentation
- Maintained article master data and macro libraries
- Traceable change history
- Dedicated contacts who know your installed base
The value is not in the hourly rate but in nobody having to re-familiarise for every change. On plants grown over years, that is the bigger item.
Process
How we work together
- 01
Define the scope
Which documents, which systems, which rhythm. What is not included is named as clearly as what is.
- 02
Familiarisation
Once, we work into everything fully and bring the starting state to a defined level.
- 03
Ongoing operation
Changes are entered at the agreed rhythm. You report, we update, without a quotation per item.
- 04
Review
At agreed intervals we look together at scope and effort and adjust the agreement if it no longer fits.
Questions about this service?Show contact
A maintenance agreement solves this structurally: instead of commissioning every change separately, there is an agreed scope, dedicated contacts and a fixed rhythm. Small changes run alongside without anyone having to request a quotation.
The scope is tailored to your situation. Often it is plant documentation and revisions; equally possible is the upkeep of article master data and macro libraries, or maintaining a standard.
Because the same people look after the documents over years, the familiarisation effort disappears with every change. That is the real economic lever, not the hourly rate but the time nobody has to spend understanding the installed base again.
Conversely: we will tell you when a maintenance agreement does not make sense for your plant. For rarely changed installations, individual orders are cheaper.
Industries where we take this on
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Frequently asked
What does a maintenance agreement cost?
That depends entirely on the agreed scope, number of plants, frequency of change, response time. A flat figure without knowing your installed base would be a number without a basis. So scope is settled before price.
Are we then tied in long term?
The term is negotiable. A minimum term makes sense because the one-off familiarisation otherwise does not pay, for either side.
What happens with larger rebuilds?
Those run as their own project, not under the maintenance agreement. The agreement covers continuous upkeep; a rebuild that changes the plant structure is commissioned separately. We can still accompany it – from planning beforehand through to implementation.
In what form do we have to report changes?
In whatever form already arises at your end. A photo of the red-pen markup, a note, a sketch – it has to be legible, nothing more. Incorporating it properly into the CAE project is our job.
How does the allowance work?
A fixed monthly allowance is agreed, which keeps costs predictable. Unused pages do not expire immediately but can be carried over for up to three months. If more comes up in a given month, the allowance can be extended.
What if our documents only exist on paper?
Then digitisation comes first: we transfer paper or PDF records into EPLAN and create the basis for ongoing upkeep. On request we record the actual state on site beforehand.
Contact
Tell us what it is about.
A phone call or three lines is enough. From the very start you talk to the people who will later work on your project, not to a distribution list.
Your contact
- Phone+49 5332 9464120
- Mobile+49 151 20045434
- Emailkrto@fisekon.com
- AvailabilityMon – Fri, 8:00 – 17:00 CET
Switchboard
- Phone+49 (0) 5247 4070-66
- Emailinfo@fisekon.com
- AvailabilityMon – Fri, 8:00 – 17:00 CET
Locations
33428 Marienfeld (Harsewinkel)Gütersloh officeWagenfeldstr. 2
33332 Gütersloh
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